Ameri Surgical Instruments-Refund/Change Order Policy

Returns: We accept returns of unused and undamaged items within 30 days of delivery. To initiate a return, please contact our customer service team at info@amerisurgicalinstruments.com with your order number and reason for return. Once your return is approved, we will provide you with instructions for returning the item.

Please note that the customer is responsible for return shipping costs, unless the item is defective or the wrong item was shipped. Refunds will be issued to the original payment method once the returned item is received and inspected.

Exchanges: If you need to exchange an item for a different size, color, or model, please contact our customer service team at info@amerisurgicalinstruments.com with your order number and desired exchange. We will do our best to accommodate your request, but please note that exchanges are subject to availability.

Please note that the customer is responsible for return shipping costs for the original item, unless the item is defective or the wrong item was shipped. We will cover the shipping costs for the exchanged item.

Canceling/Changing an Order: If you need to cancel or change an order, please contact our customer service team at info@amerisurgicalinstruments.com as soon as possible. We will do our best to accommodate your request, but please note that orders may already be in the processing or shipping stage.

If your order has already been shipped, you will need to initiate a return or exchange once the item is received.

Contact Us: If you have any questions or concerns about our refund/change order policy, please contact us at info@amerisurgicalinstruments.com.